Protection of water meters from freezing in frosty weather should be considered

On days with unstable and frosty weather, special attention should be paid to the protection of drinking water lines and meters from freezing. “Azersu” OJSC informs consumers that necessary preventive measures should be taken to avert the failure of meters installed in individual houses and yards, as well as in commercial facilities from freezing on frosty days.

During the night, when there is more frost, the inlet valve of the meter should be closed, the outlet valve should be kept open, and the lid of the meter boxes should be closed to prevent water from remaining inside the meter. As a precaution against freezing, it is recommended that meters be wrapped in warm coatings such as special isolation materials, wool, woolen cloth or laid with dry wood chips inside the meter box.

Subscribers can call the 955 "Hotline" service of "Azersu" OJSC, which operates 24 hours a day, in connection with the problems encountered in the operation of drinking water supply and meters in frosty weather.

It is brought to the attention of subscribers that in accordance with paragraph 6.4 of the "Rules of water use" approved by the Cabinet of Ministers of the Republic of Azerbaijan on July 17, 2014 No. 262, the consumer is responsible for the  maintenance of water meters (meters) installed in individual houses and yards. If meters installed in private houses and yard areas, as well as for non-residential consumers are damaged as a result of any external interference (breakage of meters, failure due to freezing on frosty days, etc.), their replacement is carried out at the subscriber’ expense.

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